07986 632851 rizia@pentlandsdogtraining.co.uk
07986 632851 rizia@pentlandsdogtraining.co.uk
Effective Date: 18 Aug 2025
Pentlands Dog Training (“we”, “our”, “us”) is a dog training business operated by Rizia Robertson at Carn Sona, Kirknewton, EH27 8DH, Scotland. We are committed to protecting your privacy and complying with data protection law, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and, where relevant, international laws.
Data protection is a human right.
Your data is our responsibility and will be treated with respect.
We will never sell or misuse your data.
We only process data lawfully, fairly, and transparently.
We may collect the following personal data:
Contact details: name, address, phone number, email.
Dog details: name, age, breed, training or behaviour history.
Payment details: processed securely by third-party providers (we do not store full card details).
Website data: IP address, browser type, usage statistics, cookies.
Communications: emails, forms, or messages sent to us.
Media: photographs and video recordings taken during training sessions, workshops, or events (with your consent).
Marketing sign-ups: your name and email if you subscribe to newsletters.
We use your data to:
Provide and manage dog training services.
Communicate with you regarding bookings, updates, and support.
Process payments securely.
Improve our website and services.
Comply with legal and insurance obligations.
With your consent, use photos/videos for marketing, training materials, and social media.
Send marketing emails if you have opted in (you may unsubscribe at any time).
We rely on the following lawful bases:
Contract – to deliver services you request.
Legal obligation – to comply with tax, insurance, or regulatory duties.
Consent – for marketing emails, photographs, and videos.
Legitimate interests – to improve services and ensure business operations.
We use Google Analytics to understand how visitors use our site. Google does not share personal identifiers with us.
Google acts as a third-party data processor. Details: Google Privacy Policy.
Cookies are used to improve website functionality. You can disable cookies in your browser settings.
See our Cookie Policy for details.
Forms on our site send data via secure encrypted email (TLS/SSL).
Blog comments are public and may contain personal data. Do not post if you wish to keep details private.
Email sign-ups are stored with our email marketing provider, a GDPR-compliant third party. Data remains until you unsubscribe.
Children under 16 must have parental consent to use our services or sign up to newsletters.
We only share data when necessary:
Payment processors (e.g. PayPal, Stripe).
IT and website providers (e.g. Catalyst2 hosting, email services).
Regulatory bodies, insurers, or legal authorities when required by law.
Third-party processors are contractually bound to comply with UK GDPR.
We do not sell your data.
If data is transferred outside the UK/EEA (for example, by hosting or email providers), we ensure it is protected by Standard Contractual Clauses or equivalent safeguards recognised under UK GDPR.
Training records: up to 7 years (insurance and legal requirement).
Photos/videos: retained until you withdraw consent.
Marketing sign-ups: retained until you unsubscribe.
Website/cookie data: retained per cookie settings.
You have the right to:
Access your personal data.
Request correction or deletion.
Withdraw consent for media or marketing.
Restrict or object to processing.
Request data portability.
Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.
We will notify the ICO and affected individuals of any unlawful data breach within 72 hours, as required by UK GDPR.
All traffic between our website and your browser is encrypted via HTTPS. We take reasonable technical and organisational steps to protect your data.
This policy may change to reflect legislation or business updates. Please review periodically for the latest version
This policy may change to reflect legislation or business updates. Please review periodically for the latest version
Data Controller:
Pentlands Dog Training
Kirknewton, EH27 8DH, Scotland
Email: pentlandsdogtraining@gmail.co.uk
Website: https://pentlandsdogtraining.co.uk